From: Viviana
Email: viviana.e.tay@gmail.com
From online form:
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SUBJECT:
Full Followers Pass – Unable to attend
MESSAGE:
Hello,
I hope you’re well.
I purchased a Full Followers Pass back in July for Castle of Miracles, but due to unforeseen circumstances, I’m no longer able to attend. For privacy reasons, I would prefer not to post publicly to resell the ticket. Is there any way I could request a full refund for my pass?
Thank you for your understanding, and I appreciate your help. 
Kind regards,
Viviana
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